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Dog Date WalkEurope complementary feed shop

Privacy Policy

How PETS HOME LTD trading as Dog Date Walk processes personal data under UK GDPR and the Data Protection Act 2018.

Controller

The data controller is PETS HOME LTD, Company No 12449981, VAT GB423479293, Pipeline, Gatherley Road Industrial Estate, Brompton on Swale, Richmond DL10 7JQ. Contact: support@dogdatewalk.com. We do not publish a telephone number.

What we collect

  • Order and delivery details you submit on the order form (name, email, phone, postal address).
  • Messages you send via the contact form or email.
  • Technical logs ordinary to hosting (IP address, browser type, pages requested) for security and reliability.
  • Cookie preference stored locally in your browser when you Accept or Reject.
  • Payment data handled by PayPal — we do not receive your full card number on our servers.

Why we process data

  • Contract: to take and fulfil orders, arrange delivery, and handle returns.
  • Legitimate interests: to secure the site, prevent fraud, and improve reliability.
  • Legal obligation: to keep records required for tax and consumer law.
  • Consent: where you accept optional cookies (if we enable any non-essential tools in future).

Sharing

We share data with PayPal to process payment, and with carriers to deliver parcels. Hosting providers process technical logs. We do not sell personal data. Transfers outside the UK, if any, rely on appropriate safeguards such as adequacy regulations or standard contractual clauses.

Retention

Order records are kept as long as needed for accounting and consumer-law claims, typically up to six years for transactional records unless a shorter period applies. Contact messages are kept long enough to resolve the enquiry, then deleted or archived with restricted access.

Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, objection, and data portability where applicable. You may complain to the Information Commissioner’s Office (ICO). To exercise rights, email support@dogdatewalk.com. We may need to verify your identity before responding.

Children

This shop is aimed at adults buying complementary feed for dogs. We do not knowingly collect data from children.

Updates

We may update this policy when our practices or the law change. The version on this page is the current one. Last reviewed: October 2026.